Terms of Service | LLL Inc.

Effective Date: June 6, 2024 Last Updated: August 5, 2026

These Terms of Service (the “Terms”) govern your access to and use of the website located at https://www.live-laugh-love.world (the “Site”) and the professional services (the “Services”) provided by LLL Inc. (“Company,” “we,” “us,” or “our”), a company incorporated in Labuan, Malaysia (Company No. LL20833).

By accessing this Site or engaging our Services, you (“Client,” “User,” or “you”) agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and do not engage our Services.

1. About LLL Inc.

LLL Inc. (Live Laugh Love Inc.) is a Malaysian-registered IT services company headquartered in Labuan, with a branch office in Puchong, Selangor. We provide offshore IT outsourcing, web and system development, AI integration, project management, IT consulting, and corporate training services, primarily to Japanese corporations and ASEAN-based businesses.

Registered Address: Office 26, Unit No. 5-05 (Office), Level 5, Labuan Times Square, Jalan Merdeka, 87000 F. T. Labuan, Malaysia

Branch Office: Office No 1301, 13th Floor, Tower 4, PFCC, Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia

2. Scope of Services

LLL Inc. offers the following categories of professional services:

Web Development Outsourcing — Design, development, and maintenance of websites and web applications
Web System Development Outsourcing — Custom software and system development
AI Development & Integration — Machine learning, natural language processing, computer vision, and generative AI solutions
Project Management — End-to-end project coordination and delivery
Architecture Design — Technical architecture planning and system design
Business & IT Consulting — Strategic advisory for technology adoption and digital transformation
Corporate Training — Technical and professional development programs
Back-Office Services — Administrative and operational support functions
Other Related Services — As agreed in individual project contracts

The specific scope, deliverables, timelines, and fees for each engagement are defined in a separate Service Agreement, Statement of Work (SOW), or Quotation issued by LLL Inc. These Terms apply alongside and supplement such agreements. In the event of any conflict between these Terms and an individual engagement document, the individual engagement document shall prevail.

3. Acceptance of Terms

By using the Site or engaging LLL Inc.’s Services, you represent that:

You are at least 18 years of age and have the legal capacity to enter into binding agreements;
If acting on behalf of a company or organization, you have authority to bind that entity to these Terms;
All information you provide to LLL Inc. is accurate, complete, and current; and
Your use of the Site and Services complies with all applicable laws and regulations in your jurisdiction.

4. Use of the Site

4.1 Permitted Use

You may use this Site for lawful purposes only, including browsing information about LLL Inc., contacting us for service inquiries, and accessing publicly available content.

4.2 Prohibited Conduct

You agree not to:

Use the Site in any manner that violates applicable local, national, or international law;
Transmit unsolicited communications, spam, or malicious software;
Attempt to gain unauthorized access to any part of the Site, its servers, or associated systems;
Scrape, harvest, or extract data from the Site without written consent;
Use any content from the Site, our deliverables, or any materials published by the Company as training data or training datasets for generative AI or machine-learning models;
Reproduce, distribute, or modify Site content without prior written permission;
Engage in conduct that disrupts or interferes with the Site’s operation or other users’ experience;
Impersonate LLL Inc., its employees, or any other person or entity.

LLL Inc. reserves the right to suspend or terminate access to the Site for any user found in violation of these Terms.

5. Service Engagement & Project Terms

5.1 Quotation and Agreement

All service engagements begin with a written quotation or proposal. A project commences only upon written acceptance (email confirmation or signed agreement) and receipt of any required deposit.

5.2 Client Responsibilities

As a client, you agree to:

Provide accurate, complete, and timely information, materials, and approvals required for project delivery;
Designate a primary point of contact with sufficient authority to make decisions;
Notify LLL Inc. promptly of any changes to requirements or business objectives;
Ensure that any materials, content, or third-party assets you provide do not infringe third-party rights.

Delays in client feedback or approvals may result in timeline adjustments and/or additional costs, which will be communicated in writing.

5.3 Scope Changes

Any changes to the agreed project scope (“Change Requests”) must be submitted in writing. LLL Inc. will assess and provide a revised quote. Changes will only be implemented upon written approval. LLL Inc. is not obligated to commence out-of-scope work without a formal change order.

5.4 Project Timelines

Estimated timelines provided in quotes or proposals are good-faith estimates based on information available at the time. LLL Inc. will endeavor to meet agreed milestones but is not liable for delays caused by client-side factors, third-party dependencies, force majeure events, or circumstances outside our reasonable control.

Any service level agreement (SLA), liquidated damages, or performance guarantees required for a particular engagement shall be separately agreed in the applicable Service Agreement or SOW.

6. Fees, Payment, and Invoicing

6.1 Fees

Service fees are as specified in the applicable quotation, proposal, or service agreement. All fees are quoted in USD unless otherwise specified, and are exclusive of applicable taxes. The parties may, however, agree in an individual quotation or SOW to contract in Japanese Yen (JPY) or another currency.

6.2 Payment Terms

The deposit, any milestone payments, and the timing of the final balance for each engagement are set out in the applicable Service Agreement, Statement of Work (SOW), or quotation, and form part of that engagement document. Payment structures vary by service line and project type and are not fixed by these Terms.

Unless otherwise agreed in writing:

For ongoing retainer or time-and-materials engagements, invoices are issued monthly and are due within 30 days of the invoice date;
Fees invoiced under an engagement remain due in accordance with the applicable payment schedule regardless of the timing of intellectual property assignment under Section 7.1.

6.3 Late Payment

Overdue invoices may be subject to a late payment fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) on the outstanding balance. LLL Inc. reserves the right to suspend services for accounts more than 30 days overdue until payment is received.

6.4 Taxes

Clients are responsible for all applicable taxes, duties, withholding taxes, or levies imposed by their local jurisdiction. If LLL Inc. is required to collect any tax, it will be added to the invoice.

6.5 Refunds

Deposits and payments made for completed milestones are generally non-refundable. Refund eligibility for cancelled projects will be assessed on a case-by-case basis considering work completed to date.

7. Intellectual Property Rights

7.1 Client-Owned Deliverables

LLL Inc. assigns to the client all intellectual property rights in the custom deliverables created specifically for that client under the project (the “Work Product”), including source code, designs, and documentation, to the extent such rights can be assigned under applicable law. Assignment of each part of the Work Product takes effect as it is created and delivered to the client — including interim delivery through a shared repository or equivalent, where the engagement is structured that way — and is independent of the payment schedule set out in the applicable Service Agreement, SOW, or quotation.

This assignment does not affect the client’s payment obligations under Section 6. LLL Inc.’s remedies for overdue payment are set out in Section 6.3 (Late Payment) and Section 15.2 (Termination by LLL Inc.), and do not include withholding or reclaiming intellectual property already assigned under this Section.

7.2 LLL Inc. Pre-existing IP

LLL Inc. retains ownership of all pre-existing intellectual property, including frameworks, libraries, tools, methodologies, templates, and know-how developed independently of the client engagement (“Background IP”).

To the extent Background IP is incorporated into the Work Product, LLL Inc. grants the client a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, execute, reproduce, modify, and distribute that Background IP as embedded in the Work Product — including operating the Work Product as part of the client’s own product or service and making it available to the client’s own customers or end users (for example, operating a SaaS product built in part on Background IP supplied by LLL Inc.). This license carries over together with the Work Product in the event of a merger, acquisition, or sale of the client’s business.

This license does not extend to the Background IP as a standalone asset separate from the Work Product: the client may not extract, resell, or sublicense the Background IP on its own, independent of the Work Product. LLL Inc. retains the right to use and license the same Background IP to other clients, including in similar future engagements.

7.3 Third-Party Components

Deliverables may incorporate open-source software (“OSS”) or third-party licensed components. Use of such components is subject to their respective licenses. Upon final delivery of the Work Product, LLL Inc. shall disclose to the client, in writing, a list of the material third-party components incorporated and their applicable licenses. LLL Inc. shall also disclose additional information reasonably requested by the client.

7.4 Client-Provided Materials

You represent that all materials, content, trademarks, logos, or data you provide to LLL Inc. (“Client Materials”) are owned by you or that you have obtained all necessary rights and permissions to provide them. You grant LLL Inc. a limited license to use Client Materials solely for the purpose of delivering the agreed services.

7.5 Portfolio Rights

LLL Inc. may reference the client’s name, logo, and the general nature of services provided (excluding confidential information) in its portfolio, case studies, and marketing materials only with the client’s prior written consent. The client may withdraw such consent at any time by written notice, after which LLL Inc. will cease new publication of the referenced information within a reasonable period.

8. Confidentiality

8.1 Mutual Confidentiality

Both parties agree to hold in strict confidence any non-public, proprietary, or sensitive information disclosed by the other party in connection with the Services (“Confidential Information”), and to use such information solely for the purposes of the engagement.

8.2 Exclusions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was known to the receiving party prior to disclosure; (c) is independently developed without reference to Confidential Information; or (d) must be disclosed by law or court order.

8.3 Duration

Confidentiality obligations survive the termination of the service engagement for a period of three (3) years, unless a separate Non-Disclosure Agreement specifies a different period.

Notwithstanding the foregoing, confidentiality obligations applicable to source code, system design documents, architecture diagrams, algorithms, security configurations, and personal data shall survive indefinitely, or for the maximum period permitted by applicable law.

9. Data Protection and Privacy

LLL Inc. processes personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws. Our data handling practices are detailed in our Privacy Policy.

When LLL Inc. processes personal data on behalf of a client as a data processor, the parties may enter into a separate Data Processing Agreement (DPA) defining processing responsibilities and safeguards. Clients engaging LLL Inc. on projects involving personal data of EU data subjects may request GDPR-compliant processing terms.

10. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis. LLL Inc. makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

LLL Inc. does not warrant that:

The Site will be uninterrupted, error-free, or free from viruses or harmful components;
Information on the Site is complete, accurate, or current at all times;
The results of any Services will meet all client objectives or performance benchmarks not expressly agreed in writing.

11. Limitation of Liability

11.1 Indirect Damages

To the fullest extent permitted by applicable law, LLL Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, business interruption, or any other commercial losses, arising from the use of the Site or Services, even if LLL Inc. has been advised of the possibility of such damages.

11.2 Aggregate Liability Cap

LLL Inc.’s total cumulative liability arising out of or related to these Terms or any service engagement shall not exceed the greater of:

(a) the total fees paid by the client to LLL Inc. in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) 100% of the total fees paid by the client to LLL Inc. under the specific project giving rise to the claim.

11.3 Essential Basis

The limitations set forth in this section are a fundamental element of the basis of the agreement between LLL Inc. and the client. LLL Inc. would not be able to provide Services on an economically viable basis without these limitations.

12. Mutual Indemnification

12.1 Indemnification by Client

You agree to indemnify, defend, and hold harmless LLL Inc., its directors, employees, contractors, and agents from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Client Materials you provided;
Your violation of any applicable law or regulation;
Your unauthorized use of the Site or Services;
Any willful misconduct or gross negligence on your part.

Exclusions. You shall have no obligation under §12.1 to the extent the claim arises from: (i) materials, specifications, or instructions supplied by LLL Inc.; (ii) LLL Inc.’s own breach of these Terms or the applicable service agreement; or (iii) willful misconduct or gross negligence of LLL Inc. Nothing in this §12.1 limits either party’s ordinary remedies for breach of these Terms, which are governed by §11 and applicable law.

12.2 Indemnification by LLL Inc.

LLL Inc. agrees to indemnify, defend, and hold harmless the client from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Allegations that the Work Product created by LLL Inc. specifically for the client infringes any third party’s patent, copyright, trademark, trade secret, or other intellectual property right; or
Willful misconduct or gross negligence of LLL Inc.

Exclusions. LLL Inc. shall have no obligation under §12.2 to the extent the claim arises from: (i) Client Materials or instructions provided by the client; (ii) modifications to the Work Product made without LLL Inc.’s written consent; or (iii) use of the Work Product outside the scope agreed with LLL Inc.

12.3 Indemnification Procedure

The party seeking indemnification shall promptly notify the indemnifying party in writing upon becoming aware of a claim and shall grant the indemnifying party reasonable control over the defense and settlement of the claim.

13. Third-Party Links and Services

The Site may contain links to third-party websites or services. These links are provided for convenience only. LLL Inc. does not endorse, control, or accept responsibility for any third-party websites, content, or services. Accessing third-party sites is at your own risk.

Our Services may integrate with or rely on third-party platforms (e.g., cloud providers, AI APIs, payment processors). LLL Inc. is not liable for disruptions, changes in terms, or failures caused by such third-party services.

14. Force Majeure

LLL Inc. shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, internet outages, power failures, or pandemics (“Force Majeure Events”). LLL Inc. will notify the client promptly of any Force Majeure Event and resume performance as soon as reasonably practicable.

15. Termination

15.1 Termination by Client

The client may terminate a project engagement with thirty (30) days’ written notice. Upon termination, the client is responsible for payment of all fees for work completed up to the termination date, plus any non-recoverable third-party costs incurred on the client’s behalf.

Notwithstanding the foregoing, the client may terminate the engagement immediately by written notice if:

LLL Inc. materially breaches these Terms or the applicable service agreement and fails to cure such breach within fourteen (14) days of written notice;
LLL Inc. becomes insolvent, enters bankruptcy, liquidation, reorganization, or similar proceedings; or
LLL Inc. ceases normal business operations.

If the client terminates pursuant to this paragraph, LLL Inc. shall refund any unused portion of prepaid fees corresponding to milestones not yet completed, calculated on a reasonable basis.

15.2 Termination by LLL Inc.

LLL Inc. may terminate or suspend Services immediately upon written notice if:

The client materially breaches these Terms or the applicable service agreement and fails to cure such breach within fourteen (14) days of written notice;
The client becomes insolvent, enters bankruptcy, or ceases normal business operations;
Continuing the engagement would require LLL Inc. to violate applicable laws or regulations.

15.3 Effect of Termination

Upon termination, each party shall return or destroy the other party’s Confidential Information (subject to legal retention obligations). Provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

The parties may, however, agree in an individual Service Agreement or SOW on a different governing law (e.g., Japanese law or Singaporean law).

16.2 Amicable Resolution

The parties agree to first attempt to resolve any dispute, claim, or controversy through good-faith negotiation within thirty (30) days of written notice of the dispute.

16.3 Arbitration

If the dispute is not resolved through negotiation, it shall be referred to and finally resolved by arbitration in Kuala Lumpur in accordance with the rules of the Asian International Arbitration Centre (AIAC). The arbitration shall be conducted in English. The arbitral award shall be final and binding.

The parties may, however, agree in an individual Service Agreement or SOW on a different arbitral institution, seat, or language (e.g., SIAC/Singapore/English, or JCAA/Tokyo/Japanese).

16.4 Jurisdiction

Notwithstanding the arbitration clause, either party may seek urgent injunctive or equitable relief from a competent court in Malaysia without waiving the right to arbitration.

17. Amendments to These Terms

LLL Inc. reserves the right to update or modify these Terms at any time. Material changes will be communicated by updating the “Last Updated” date at the top of this page and, where appropriate, by direct notification to active clients. Continued use of the Site or Services following such changes constitutes acceptance of the revised Terms.

We encourage clients and users to review these Terms periodically.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

19. Entire Agreement

These Terms, together with any applicable service agreement, SOW, quotation, and our Privacy Policy, constitute the entire agreement between you and LLL Inc. with respect to the subject matter herein and supersede all prior discussions, representations, and agreements. No waiver of any provision shall be effective unless in writing signed by an authorized representative of LLL Inc.

20. Export Control and Sanctions Compliance

Each party shall comply with all applicable export control laws, economic sanctions, and trade regulations of Malaysia, Japan, the United States, the European Union, the United Nations, and any other relevant jurisdiction.

You represent and warrant that you are not, and shall not be:

A person or entity subject to economic sanctions administered by the U.S. Office of Foreign Assets Control (OFAC), the EU, the UN, the Japanese Foreign Exchange and Foreign Trade Act, or any comparable authority (including but not limited to SDN lists);
Located in, or a resident of, any country or region subject to comprehensive export restrictions; or
Seeking to use the Services in connection with the development, manufacture, or use of weapons of mass destruction, nuclear, chemical, or biological weapons, missiles, or any similar end-use.

If you breach this Section, LLL Inc. may immediately suspend or terminate the Services without any liability.

Each party represents and warrants, both as of the effective date and on a continuing basis, that neither it nor any of its officers, directors, employees, shareholders, or principal business partners:

is an organized crime group, a member or former member (within the preceding five years) of an organized crime group, a quasi-member, an affiliated enterprise, a corporate racketeer (“sokaiya”), a group engaging in criminal activities under the pretext of conducting social or political campaigns, a crime group specialized in intellectual crimes, or any other person or entity equivalent to the foregoing (collectively, “Anti-Social Forces”);
has a relationship in which Anti-Social Forces are recognized to control its management;
has a relationship in which Anti-Social Forces are recognized to be substantially involved in its management;
has a relationship in which it is recognized to improperly use Anti-Social Forces for the purpose of securing unjust gains for itself or a third party, or of causing damage to a third party;
has a relationship in which it is recognized to be involved with Anti-Social Forces by providing funds or other benefits; or
has any officer or person substantially involved in its management who has a socially condemnable relationship with Anti-Social Forces.

Each party further undertakes that neither it nor any third party acting on its behalf shall, against the other party, engage in violent demands, unreasonable demands beyond legal responsibility, threatening conduct or violence in connection with the transaction, dissemination of rumors, or use of fraudulent means or force that damages the credit or obstructs the business of the other party, or any similar conduct.

If a breach of this Section is identified, the non-breaching party may terminate this agreement immediately without notice and claim damages from the breaching party. The breaching party shall not make any claim whatsoever for damages suffered as a result of such termination.

22. Notices

Any notice under these Terms shall be delivered by one of the following methods and shall be deemed received as specified:

Email: Deemed received on the business day following dispatch, provided the recipient’s mail server did not reject receipt;
Registered post or international courier: Deemed received on the date on which delivery would ordinarily occur in the ordinary course of post;
Hand delivery: Deemed received upon the recipient’s actual receipt.

Notices shall be addressed as follows, and each party shall promptly notify the other in writing of any change to its address or contact details.

Notices to LLL Inc.:

Address: Office 26, Unit No. 5-05 (Office), Level 5, Labuan Times Square, Jalan Merdeka, 87000 F. T. Labuan, Malaysia

Notices to the Client: As set out in the applicable Service Agreement, SOW, or quotation.

23. Contact Us

For questions, concerns, or notices relating to these Terms of Service, please contact:

LLL Inc. Office 26, Unit No. 5-05 (Office), Level 5, Labuan Times Square, Jalan Merdeka, 87000 F. T. Labuan, Malaysia